People & Culture

Diversity, Inclusion & Unconscious Bias

Understand the dimensions of diversity, uncover your own unconscious biases, and learn practical strategies to build more equitable, inclusive teams and organizational cultures. ✦ Part of the MyPass LMS course library — get the LMS, get access to all courses instantly

4.9(6,841 ratings)
28,910learners
1h 35m
Updated January 2026
Most popular
People & Culture
1h 35m
7 sections
Course Preview — Diversity, Inclusion & Unconscious Bias
What you'll learn
Define diversity and inclusion — and understand the critical difference between the two
Recognize the visible and invisible dimensions of diversity in the workplace
Understand how unconscious bias develops and influences everyday decisions
Identify common types of unconscious bias — affinity, halo effect, attribution
Apply practical strategies to reduce bias in hiring, feedback, and team decisions
Understand microaggressions — what they are, their impact, and how to respond
Build inclusive communication habits that make every colleague feel valued
Contribute actively to an equitable, psychologically safe team culture
7
Course sections
30
Lessons
1h 35m
Total duration
7
Knowledge checks
7 sections · 30 lessons · 1h 29m total length Click any section to expand
1
Course Introduction
3 lessons · 9 min
Welcome — Why This Topic Matters Now 3 minPreview
What You Will Learn 3 min
The Business Case for Inclusion 3 min
2
Understanding Workplace Diversity
5 lessons · 15 min
What Is Diversity? — Visible & Invisible Differences 3 min
The Garden Analogy — Why Difference Strengthens Teams 3 min
Diversity vs Inclusion — The Critical Difference 3 min
Dimensions of Diversity in the Modern Workplace 3 min
Knowledge Check — Understanding Diversity 3 min
3
Unconscious Bias — The Hidden Influence
5 lessons · 15 min
What Is Unconscious Bias? 3 min
How Bias Develops — The Brain's Shortcut System 3 min
Types of Unconscious Bias 4 min
How Bias Affects Decisions — Hiring, Feedback & Promotion 4 min
Knowledge Check — Unconscious Bias 4 min
4
Microaggressions & Their Impact
4 lessons · 12 min
What Are Microaggressions? 3 min
Types — Microinsults, Microinvalidations, Micro-assaults 3 min
How to Respond to Microaggressions 3 min
Knowledge Check — Microaggressions 3 min
5
Reducing Bias in Practice
5 lessons · 15 min
Bias Reduction Strategies — Individual Level 3 min
Inclusive Hiring & Structured Interviews 3 min
Inclusive Feedback & Performance Reviews 3 min
Psychological Safety — Creating Space for Everyone 3 min
Knowledge Check — Reducing Bias 3 min
6
Inclusive Communication
4 lessons · 12 min
The Language of Inclusion 3 min
Inclusive Meeting Facilitation 3 min
Cross-Cultural Communication Awareness 3 min
Knowledge Check — Inclusive Communication 3 min
7
Building an Inclusive Culture
4 lessons · 11 min
Allyship — Active vs Passive 3 min
Team Leader's Role in Inclusion 3 min
Your Inclusion Commitment 2 min
Final Assessment 3 min
About this course

Diversity is being invited to the party. Inclusion is being asked to dance. This distinction — simple but profound — captures exactly why organizations struggle with diversity efforts that never translate into real cultural change.

This course goes beyond awareness. It is designed to give every employee, manager, and leader the practical skills and frameworks they need to make inclusion an everyday habit — not a one-off training exercise.

You'll start by understanding the full picture of diversity — visible and invisible, individual and systemic — and explore why inclusive workplaces consistently outperform those that treat diversity as a checkbox. Then you'll go deep on unconscious bias: how it develops in the human brain, the specific forms it takes in workplace decisions, and what you can do at an individual level to interrupt it.

The course addresses microaggressions honestly and practically — what they are, why they cause harm even when unintentional, and how to respond when you witness or experience them. It closes with specific, actionable guidance on inclusive communication, psychologically safe team environments, and allyship as an active practice.

Course rating
4.9
Course rating
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